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FAQs

Frequently Asked Questions

General FAQs

How do I submit a Warranty Claim for my Intermatic Product?

How do I interpret Intermatic Product Date Codes?

Does Intermatic have a MAP policy?

Where can I find Product Recalls and Safety Information?

I'm a Distributor, how do I get access to the Intermatic Partner Portal?

E-Commerce Orders

Product FAQs

How do I program the Latitude / Longitude during an ST01 setup?

Long-Range Wireless Switch and Remote Control Fob

The Green LED indicator light on my AG3000/PS3000 has changed to Red. What does this mean?

Why isn’t freeze protection available in the Intermatic Connect app?

Can I pair the In-Wall Smart Switch with the ABRA app and a Matter host app like Apple Home simultaneously?

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